Welcome to PriorityGPS!

Priority Health has partnered with Accolade to offer PriorityGPS, a personalized health and navigation service, at no additional cost to you.

What is PriorityGPS?

PriorityGPS allows you to view your Priority Health benefits and employer benefits in one convenient location. We have a team of Health Assistants and nurses to help you make sense of the healthcare system and make smarter, more cost-effective health and benefits decisions. From finding the right specialist to understanding medical bills, PriorityGPS makes navigating healthcare easier, all at no additional cost to you!

Health and Benefits Support

Health Assistants are available by phone or secure messaging through the web portal and mobile app. They can help you:

  • Find high-quality care

  • Prepare for your doctors’ visits

  • Understand coverage and estimate costs

  • Connect with a leading specialist for a second opinion

  • Understand conditions and treatment options

The PriorityGPS team takes the time to get to know you so that your preferences and needs are taken into consideration.


What services does PriorityGPS provide?

Health assistants can help you:

  • Learn more about employee benefits available to you and your family. You can also log in to your account to click on a benefit to learn more.

  • Find a high-quality, in-network doctor, specialist, or healthcare facility nearby and schedule an appointment. They can also help you understand options for care (e.g., PCP, urgent care, virtual care, emergency room).

  • Understand your Priority Health coverage and help you make sense of medical bills.

  • Connect with a nurse who can help you understand symptoms, learn about a condition, or explore treatment options. They can also connect you to clinical programs specific to your health conditions.

  • Arrange for a second opinion from a world-renowned doctor about a diagnosis, treatment plan, surgery or medication that you may be feeling unsure about - all at no additional cost to you.

What are the benefits of getting an expert opinion through 2nd.MD?

2nd.MD makes it easy to get an expert second opinion that can offer life-changing benefits, all at no additional cost to you.

2nd.MD expert specialists can help you:

  • Ensure you’re on the right treatment path to better health 

  • Learn about treatment options you may not be aware of 

  • Consider options that are a better fit for your lifestyle

  • Gain peace of mind for you and your loved ones 

2nd.MD’s panel of more than 900 expert doctors are industry leaders across hundreds of subspecialties and thousands of conditions including cancer, heart disease and stroke, digestive problems, immunological disorders, women’s health, mental health concerns and musculoskeletal issues. 

To learn more about how to get set up with an expert medical opinion, reach out to your health assistant online or by phone using the number on the back of your Priority Health member ID card.

Do I have to pay for PriorityGPS?

PriorityGPS is included in your Priority Health plan for all covered family members. There is no additional cost for health and benefits guidance through our health assistants and nurses or for an expert medical opinion through 2nd.MD.

Health assistants can help you understand potential costs for health care services. Reach out to your health assistant through your member account to learn more.

How do I contact PriorityGPS?

You can contact the number on the back of your Priority Health member ID card or activate your account by visiting member.accolade.com so you can send a secure message to your Health Assistant whenever and wherever you are.

Hours of operation are 8AM - 11PM ET M-F

Interested in getting a Second Opinion?

 Talk to your health assistant to get started.