Talk to a top doctor or therapist – anytime, anywhere

Accolade Care members get easy access to virtual primary care and mental healthcare. Activate your account to speak to top doctors and therapists by smartphone or computer.  

Our services

Online doctor

Get personalized, high-quality care from board-certified primary care doctors who have trained at the top 50 U.S. medical schools. Select a doctor to be your primary care physician (PCP) for ongoing care from a doctor you trust.

Urgent Care

Quickly get treatment for urgent, non-emergency conditions such as cold, flu, UTI, back pain, sinus infections and more. Prescriptions can be sent to your local pharmacy.

Online Therapy

Mental health is as important as physical health. Whether you're just not feeling like yourself or are experiencing depression, anxiety, sleep disorder or something more complex, our licensed therapists can provide compassionate support.

Chronic Condition Care

Accolade Care doctors can help with more than just urgent care. Get customized treatment plans for chronic conditions such as diabetes, high blood pressure, asthma, heart disease and more.

Preventive Care

Stay up to date with preventive care and screenings to reduce your risk of disease, decrease long-term healthcare costs and ensure you’re living your healthiest life.


Accolade Care doctors can diagnose online and send your prescription or refill to the pharmacy of your choice. A wide range of prescriptions for both physical and mental health are available, with the exception of controlled substances.

We make healthcare easier

Quality Care

  • Doctors trained at top U.S. medical schools, averaging 15 years’ experience 

  • Exceptional “bedside” manner 

  • Licensed therapists trained in a variety of behavioral health conditions  

  • Over 3,500 conditions treatable online 


  • Same and next-day appointments

  • Online visit via phone or computer

  • Be in the comfort and privacy of home

  • Skip the germ-filled waiting room


  • Typically more affordable than urgent care or non-emergency visits to the ER

  • Save money on gas, parking and transportation fees

  • No need to take time off work

Online doctor consultation

Front line care team

Leave your appointments feeling confident that your Care Team is here every step of the way to answer your questions.

How it works


Step 1

Select an online doctor.


Step 2

Choose a time that fits your schedule.


Step 3

Have your virtual visit by phone or computer.


Step 4

If needed, your doctor can refer a specialist or place orders for tests, imaging or vaccinations.